Privacy Policy

Privacy Policy

Digitl Pastures

Digitl Pastures

Last updated: November 5, 2025

We at Digitl Pastures, LLC (“us,” “we,” “our”) value your privacy and the trust you place in us. Please read this Privacy Policy carefully before using https://digitlpastures.com (the “Website”). This Privacy Policy explains how we collect, use, share, and protect information in connection with our Website and our services (the “Services”).

Your access to and use of the Website or Services is conditional upon your acceptance of this Privacy Policy. By using our Website or Services, you agree to the collection and use of information in accordance with it. If you disagree with any part, you should not use the Website or Services.

1. Our Mission and Purpose
Digitl Pastures exists to strengthen local food economies by providing the technology, infrastructure, and management that allow farmers, ranchers, and processors to sell directly to their communities.

We believe producers who grow and raise food locally should be able to reach customers without relying on large corporations or unstable systems. Every policy and practice within this document supports that mission. Our handling of information is guided by honesty, stewardship, and community continuity, not by financial gain or marketing interest.

2. How We Use Your Information
We may use the information we collect for the following purposes:

2.1 Marketing and Communication
To provide you with information about our own services, updates, and newsletters. We never sell or share your information for outside marketing purposes.

2.2 Performing Services
To deliver our digital infrastructure and consulting services, including domain registration, website setup, CRM and automation management, and technical maintenance.

2.3 Fulfillment and Delivery
To manage orders, logistics, customer communication, and delivery on behalf of our clients and shared storefront operations that we manage, such as Farm Fridge.

2.4 Processing Transactions
To process subscriptions or transactions, including billing, payments, and account management.

2.5 Providing Customer Service
To respond to questions, requests, and support inquiries.

2.6 Analytics
To understand usage patterns, website traffic, and system performance in order to improve our offerings.

2.7 Detecting and Preventing Fraud
To safeguard our systems and data from unauthorized or unlawful activity.

2.8 Protecting Our Rights and Property
To enforce our Terms of Service and protect our business, systems, and community.

2.9 Data Stewardship and Continuity
Digitl Pastures may retain and use customer data in limited, rare, and good faith cases where doing so is necessary to maintain continuity of service or to support the broader agricultural community.

This may include notifying producers or customers of alternative service options when a client becomes inactive, insolvent, or unable to serve its customers or producers.

Such actions are never for resale, personal benefit, or marketing purposes. They are taken only to preserve local food access and support the people who depend on these systems.
Any use under this clause is mission driven, limited in scope, and carried out without financial motive.

3. Data Co-Ownership
Digitl Pastures and our clients jointly own customer data that is collected, imported, or maintained within systems that we build, configure, integrate, or manage.

“Customer data” includes, without limitation, first name, last name, email address, phone number, mailing address, order details, order history, delivery instructions, and communication records.

Digitl Pastures may use shared customer data only for:

  • Order fulfillment, delivery, pickups, returns, and related logistics

  • Customer service and support

  • System reliability and continuity of operations

  • Maintaining a consistent and high-quality experience across the participating brands and channels that we manage

Digitl Pastures will not use shared customer data for resale, for marketing or solicitation on behalf of itself or any third party, for personal benefit, or for competitive purposes.
All use of shared data must be honest, necessary, and consistent with our mission of strengthening local food economies and ensuring access to quality local products.

4. Payment Processing and Third-Party Services
Although we do not share personal information with unrelated third parties for their own marketing, we integrate with or utilize certain third-party platforms to deliver our Services.
These include, but are not limited to:

  • Payment processors (e.g., Stripe or PayPal)

  • Domain registrars and hosting providers

  • CRM and email platforms

  • Analytics and reporting tools

These providers receive only the information required to perform their specific functions. Each operates under its own privacy policy. We encourage you to review those policies to understand how your data is handled within their systems.

5. Cookies
We may use cookies to:

  • Analyze website traffic and usage

  • Recognize when you return to the Website

  • Store information about your preferences

  • Improve your browsing experience

Most web browsers automatically accept cookies. You can disable them in your browser settings, though some features of our Website may not function properly without them.

6. Children’s Privacy
Our Website and Services are intended for adults and are not directed toward individuals under the age of 18.
If we discover that a child has provided us with personal information, we will delete it promptly.
If you believe we might have data about a minor, please contact us immediately at support@digitlpastures.com.

7. Analytics Programs
We use Google Analytics and similar tools to understand website traffic and performance.
These tools may collect your device information, IP address, and browsing activity.
You can opt out of Google Analytics tracking by installing the browser add-on available at https://tools.google.com/dlpage/gaoptout.

8. Data Retention
Digitl Pastures retains data only as long as necessary to provide our Services, to meet legal or accounting obligations, or to uphold community continuity when appropriate.
If a client becomes inactive or discontinues operations, Digitl Pastures may maintain archived copies of customer data in secure storage to support continuity or legal compliance.
All retained data remains subject to our confidentiality and security standards.

9. Security
We use commercially reasonable safeguards—technical, administrative, and physical—to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no data transmission or storage system is completely secure. You acknowledge that any data transmission over the Internet carries inherent risks, and you share information with us at your own discretion.

10. Regulatory Compliance Disclaimer
Unless explicitly stated in writing, Digitl Pastures is not responsible for ensuring that your business complies with USDA, FDA, or other federal, state, or local laws related to your operations.
You remain solely responsible for understanding and fulfilling your compliance obligations.

11. Changes to This Privacy Policy
We may update or revise this Privacy Policy at any time.
If material changes are made, we will notify you through our Website or by reasonable means.
Your continued use of our Website or Services after such changes are posted constitutes acceptance of the updated policy.

12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:

Digitl Pastures, LLC
Email: support@digitlpastures.com

Frequently Asked Questions

Does your website integrate with offline sales, like farmers market transactions or local pickups?
Can I choose only certain services (like email marketing or website management), or do I have to use everything?
If I want to add or remove products, tweak my pricing, or launch new offers, how do I request those changes?
How do you ensure my branding and farm story stay authentic across digital platforms?
What if I already use social media or have a small website—can Digitl Pastures work with what I have?
Will I be locked into a contract?
I’m not a tech expert—how involved do I need to be?
What kind of support and updates do I receive?
How long is the onboarding process?
Do I get a mobile app as part of my service?
Why are your Service-based plans less expensive than your E-Commerce plans?
What’s the difference between a regular website and an eCommerce website?
Does your website integrate with offline sales, like farmers market transactions or local pickups?
Can I choose only certain services (like email marketing or website management), or do I have to use everything?
If I want to add or remove products, tweak my pricing, or launch new offers, how do I request those changes?
How do you ensure my branding and farm story stay authentic across digital platforms?
What if I already use social media or have a small website—can Digitl Pastures work with what I have?
Will I be locked into a contract?
I’m not a tech expert—how involved do I need to be?
What kind of support and updates do I receive?
How long is the onboarding process?
Do I get a mobile app as part of my service?
Why are your Service-based plans less expensive than your E-Commerce plans?
What’s the difference between a regular website and an eCommerce website?
Does your website integrate with offline sales, like farmers market transactions or local pickups?
Can I choose only certain services (like email marketing or website management), or do I have to use everything?
If I want to add or remove products, tweak my pricing, or launch new offers, how do I request those changes?
How do you ensure my branding and farm story stay authentic across digital platforms?
What if I already use social media or have a small website—can Digitl Pastures work with what I have?
Will I be locked into a contract?
I’m not a tech expert—how involved do I need to be?
What kind of support and updates do I receive?
How long is the onboarding process?
Do I get a mobile app as part of my service?
Why are your Service-based plans less expensive than your E-Commerce plans?
What’s the difference between a regular website and an eCommerce website?